When he was 23, after graduating from Harvard and a brief stint at Oracle, he and a friend spent five months building a web company, LinkExchange and rejected a $1M offer to buy the company. Two years later they sold it to Microsoft for $265M. From his foray into the venture capital and incubator world, through Venture Frogs, to his 20 year investment in building Zappos, Hsieh experienced just about every challenge that faces entrepreneurs.
My favorite lessons include:
Inertia is a powerful force. People and business teams need to make a concerted and disciplined effort to counter it.
Humans are happier when they are part of something that is bigger than themselves.
Don’t outsource your core competency.
One way that Hsieh’s team helped Zappos employees to get to know their colleagues was to build an extra step, called the Face Game, into their system sign-on routine. A photo of a colleague appeared and the user had to select the correct name from a multiple choice listing.
Culture is king. Zappos invested heavily in team building, developing and promoting values, and creating fun in the organization.
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In her new book, Suzanne S. Davenport argues that the technologies and tools that got us where we are today won’t get us where we want to be in the future. She offers a vision of how we could transform project and work management to improve profits.
While reading this eight lesson eBook course, you will learn how to establish project management processes that will guide your teams to success. You will be introduced to the different kinds of projects and project methodologies, begin developing a standardized project language that will help your teams communicate more effectively, learn the value of a project plan and how to complete one, so that you can more successfully finish your projects, and understand how to execute and manage your project for maximum benefits.